General Questions
What is the difference between Raw and Luxury hair?
Raw Hair: 100% unprocessed, long-lasting, and comes in natural textures. It has a thicker, fuller look.
Luxury Hair: High-quality, steam-processed for consistent texture while still offering a natural feel.
How long does the hair last?
Raw Hair: 5+ years with proper care
Luxury Hair: 2+ years with proper care
Can the hair be dyed or bleached?
Yes! Our hair can be dyed, bleached, and styled. For best results, we recommend using a professional stylist.
Raw Hair can be bleached to #613
Luxury Hair can b bleached to #27
How should I take care of my hair extensions?
- Wash with sulfate-free shampoo & conditioner
- Use minimal heat to avoid damage
- Store in a silk or satin bag when not in use
- Keep hair moisturized to prevent dryness
How long does shipping take?
- Processing Time: 3–5 business days (Custom Orders Varies)
- Shipping: 3–7 business days (U.S.)
Express shipping is available at checkout for an additional fee
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final. If you receive a defective OR incorrect item, please contact us within 48 hours of delivery.
Where can I see customer reviews?
You can find real customer reviews on our Instagram highlights and TikTok!
Got more questions? Feel free to reach out! Thank you for shopping with Sweet Rebel Hair!